Product support is available for the products and versions listed below. Products without a version number are continuously updated, and the latest update is supported. The level of support may differ among versions and among products.
*Active Gold Support contracts for CS5 and CS5.5 that were purchased prior to January 31, 2014, remain valid.
**Active Gold Support contracts for CS6 with end dates after June 1, 2014, remain valid, with the following limitations:
CS6 feature releases, updates, and new versions are discontinued
Security patches are reviewed on a case-by-case basis
Assisted support is available until May 31, 2017, for issues related to accessing the product, including downloading, deploying, and installing
Assisted support for product troubleshooting and how-to questions is available only with active Gold Support contracts
Customers with active Gold Support contracts purchased prior to January 1, 2014, for CS5, CS5.5, and CS6 products receive comprehensive assisted support through their contract end dates
Additional or extended Gold Support packages aren’t available for purchase